FAQ by Marc-Aurèle Palla

F.A.Q.

How to return or exchange an item

You can return or exchange unwanted prints for up to 90 days after you purchase them. Prints must:

  • Be unused and in their original condition (including all labels and tags intact)
  • Have proof of purchase such as receipt or delivery note.

How to return my print(s)

Use the contact form to tell me about your return. Selecting the 'Print Inquiry' object option, and please mention in your message the reference of your order. It will only make the process faster.

Once you receive a confirmation of return from me, label, package and send back any your unwanted print(s) by post. You shall keep your receipt so that I can refund the postage too :)

Once I receive everything, a refund will be issued.

BACK TO SUMMARY